Front of House Team Member Long Beach, CA

Front of House Team Member

Part Time • Long Beach, CA

At Chick-fil-A Long Beach Traffic Circle, we don’t simply hire “cashiers”, we employ Hospitality Professionals. A Hospitality Professional is someone who is gifted in hospitality and who wants to further develop their gift in a professional setting. You will receive hospitality training from the #1 Restaurant Brand in the country (voted by the American Customer Satisfaction Index) and gain real experience serving guests in our fast-paced yet hospitable environment. At Chick-fil-A, a Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds.

Role Summary

Support our Front of House areas including Cashier, Dining Room Hospitality, Dining Room Cleanliness, Meal Delivery, Expediting and Drive Thru Operations.  

General Responsibilities

  • Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
  • Deliver portions that are correct and meet all weight and presentation expectations.
  • Execute FIFO (First In, First Out) model is being followed.
  • Protect the customer experience by ensuring packaging, food presentation and quality is top level.
  • Appropriately handle all customer issues and play a positive role in customer recovery.
  • Show up on time, have a great attitude and work hard for your entire shift.
  • Constantly improve yourself by finding ways to do your work better and faster.
  • Proactively pursue the certification process and look for opportunities to be cross-trained.
  • Be responsible to fill your shift if you are not able work.
  • Ensure your appearance is in compliance with the Handbook
  • Be a team player
  • Display good stewardship and a sense of ownership for the business

Requirements

  • Available to work a minimum of 10 hours per week, including Saturdays. 
  • Understand the expectation of Chick-fil-A customer service standards and operational excellence.

Skills

  • Outgoing and fun
  • Great attitude
  • Hard working
  • Dependable
  • Honest
  • Demonstrate leadership attributes
  • Team-player
  • Positive attitude & role model
  • Responsive to team’s needs
  • Takes initiative
  • Works to serve others
  • Motivated to grow and to learn
  • Great verbal communicator
  • Outgoing/friendly/patient
  • Desire for ongoing training/education
  • Detailed & keenly observant
  • Passion for procedural discipline

 





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The Team Member Experience

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.